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Norwegian speaking Claims Associates for a multinational insurance company

AXA Partners / Academic Work
Aleksandra Hartikainen
Företagets adress: 
Lintulahdenkatu 2, 00500 Helsinki
+358 106 805 600
Arbetets art: 
12 kk

We are looking for a Norwegian speaking Claims Associate for our client company AXA Partners. Your tasks will concentrate on claims handling and customer service in a sometimes fast-paced environment. You will be working with an international team in Helsinki. Please note that a native proficiency in Norwegian is required in this position.


Academic Work is looking for a Claims Associate for our client company AXA Partners.

You will be recruited to our client company. Academic Work will take care of the recruitment process, therefore candidates are kindly asked to direct all questions to Academic Work


Your main duties are claims handling and assisting and advising customers in questions regarding claims and services. You will be working with an international team that provides customer service and claims handling for customers in Norway.

The job includes:

  • Claims handling and tasks related to it (compensation decisions, document management, contacting relevant stakeholders for further clarification, payments)
  • Customer service via phone and email

You will receive a profound orientation to your job duties and have an opportunity to work in a positive and goal-oriented team.


Our ideal candidate has some work experience from, for example, customer service or claims handling and a suitable education. Since you will be working with Norwegian speaking customers, a native proficiency in Norwegian is required. We are looking for people with service oriented attitude flexibility and capability to work independently. Apply for this position if you have:

  • Native proficiency in Norwegian and fluency in English
  • Suitable education (for example BBA, University degree)
  • A service-oriented attitude and flexibility

It is seen as an advantage if you have some experience and knowledge of car mechanics or health care.

Start: According to agreement, June 2018

Working hours: Fulltime

Employment period: 12 months, extension of contract is possible

Location: Helsinki

Salary: According to agreement

Published: 30.4.

To apply for the job you need to register on our website and then click on “Apply here”. Remember to attach your CV into your application! We only process applications through our website but if you have questions about the position you can reach us via email in Please write the advert ID in the subject field and paste the advert link in the mail. We are continuously screening and contacting candidates so make sure to send your application as soon as possible. Please note that the advert can be removed prior to the last application dates on our external advertising pages. In the event the advert has been removed it is either due to the process being completed or because we have a sufficient number of qualified applications and are proceeding to the selection/interview phase in the process.

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AXA Partners is a multinational insurance company with operations in Europe, Latin America, Middle East, Asia and Africa and more than 800 specialists all around the world. They offer a range of underwriting and reinsurance services and work with partners to design bespoke solutions for their risk management needs. They work in collaboration with their clients to help them with their product development, marketing support, direct marketing and digital marketing programs.