Team Manager, Customer Success, Helsinki
Management Events creates marketplaces for top level executives and vendors within IT and business consulting to exchange ideas and start business relationships. With 130+ events annually in Europe, Asia and the Middle East we are a market leader in B2B networking services. Our 300 employees take care of every step on the way to a successful event: From curating relevant content to executing world class customer experience.
We are proud of our energetic and positive culture centered around four core values: Passion for Customers, Clarity & Responsibility, Embracing the New and Winning together.
We are now looking for a Team Manager for Customer Success Managers.
As Team Manager Customer Success you will lead international team of Customer Success Managers and perform part of the team as an individual contributor. Our Customer Success Managers are the voice of the customers within our company. They strive daily to answer one simple question: How can we create value for our customers? Customer Success function is the main point of contact for our customers after the initial sale. The goal is to maximize the value our customer can gather from participating in our high quality invitation-only events. The CSM function is a part of our sales organization and we see every customer interaction as an opportunity to retain customers and increase sales.
We are looking for a colleague with…
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